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How to activate MADE license offline?

Offline Activation is used when an end-user computer running MADE cannot access the internet or is fully isolated, and the Zentitle Relay or Daemon Server can't be used.

1 - Offline Product License Activation

For offline activation and deactivation, the steps for product licenses are similar to those of the master license.

  1. Offline activation proceeds by going to the product license drop-down and selecting Create Activation Certificate and clicking the orange arrow button.
  2. This prompts you for the product license code. On entering this, the activation request certificate is generated.
  3. Navigate to the License Activation/Deactivation Portal provided by PHM Technology (activationportal.me/selfservice/deactivation...) to assist with the creation of the license and certificates.
  4. The activation request certificate generated in MADE should be pasted into the portal and the activation process repeated.
  5. The server returns a certificate which is used to complete the offline activation procedure on the daemon: on the product license menu on the daemon, select the Import Certificate item and click the orange button.
  6. After entering the license code, you are presented with a box in which to apply the certificate from the server. Clicking Apply completes the offline activation procedure.

2 - Offline Product License Deactivation

  1. On the Product Licenses drop-down, select the Create Return Request option.
  2. This deactivates the product on the daemon side and presents you with a deactivation certificate to import into the PHMT Portal to complete the process on the Zentitle server.
  3. Navigate to the same License Activation/Deactivation Portal website to paste the certificate and complete the process.

Source: https://support.sw.siemens.com/en-US/product/238942692/knowledge-base/KB000177582_EN_US · retrieved 2026-07-08